Refund policy
How and when refunds are paid.
Eligible refunds
Returned standard items, cancelled orders and faulty goods are refunded in full, less any agreed collection fee.
Timing
Card refunds are issued within 7–10 business days after we receive the item. Your bank may take a few more days to show it.
Cash-on-delivery orders
Refunded by bank transfer or InstaPay to an account in the customer's name.
Partial refunds
Where an item is returned incomplete or damaged by use, we may offer a partial refund.
Last updated 5 Oct 2026. Questions? Email hello@tableiva.com.